The Nigerian Electricity Regulatory Commission has instructed all Electricity Distribution Companies (DisCos) to establish a portal on their website by April 10, 2024. This portal will enable customers to verify their current Bands by entering either their meter or account numbers.
DisCos have been instructed by NERC to carry out the following updates:
1. All Distribution Companies must make sure that they exclusively use the recently approved Band A feeders identified in their April 2024 additional orders as Band A for selling electricity to prepaid customers and for charging postpaid customers on their networks.
2. All Distribution Companies must promptly publish on their websites the list of authorised Band A feeders impacted by the rate assessment.
3. By April 10th, 2024, each DisCo should establish an online platform on their website where customers can view their current Band by providing their meter or account numbers.
4. All clients who were incorrectly charged at the updated rate will receive reimbursement in the form of energy tokens by Thursday, April 11, 2024. Must provide the proof of adherence to the Commission by April 12, 2024.
5. The Commission will carefully oversee adherence to the stated requirements and will persist in offering assistance to all involved parties as needed.
