The initiative was executed under the Fidelity Helping Hands Programme (FHHP), Fidelity Bank’s flagship employee-led corporate social responsibility scheme which empowers staff to identify impactful community projects, raise funds towards their execution, and receive matching support from the Bank to execute the projects. The outreach was championed by the Bank’s Audacious Class of newly inducted employees and it addressed critical needs identified at the orphanage, including the replacement of damaged roofing and POP ceiling, fumigation of the facility, provision of essential food supplies, and payment of school fees for children.
Speaking during the outreach, Divisional Head, Brand and Communications, Fidelity Bank Plc, Dr. Meksley Nwagboh, explained that the initiative reflects the Bank’s belief that meaningful impact is amplified when employees are empowered to support causes that matter to them and their immediate communities.
“This is what the Fidelity Helping Hands Programme is about. It gives our employees the opportunity to contribute their time, resources and talents towards improving lives in the communities where we operate. The Audacious Class identified Heritage Homes Orphanage, assessed their most pressing needs and implemented three key interventions—Infrastructural renovation, food donation and payment of school fees,” he said.
Nwagboh noted that the intervention demonstrates the kind of sustainable change the programme was designed to achieve, adding that the Bank remains committed to supporting initiatives that create lasting value in communities.
“We are delighted to be a part of their journey. Today, these children have a secure roof over their heads, access to essential food supplies and the assurance that their education will continue. This is the kind of sustainable impact the Fidelity Helping Hands Programme was designed to achieve,” he added.
Expressing appreciation on behalf of the orphanage, Irene Light, Assistant General Manager of Heritage Homes Orphanage, described the intervention as timely and transformative.
“We sincerely appreciate Fidelity Bank for this remarkable act of kindness. They completely renovated our roof, replaced the damaged POP ceiling, fumigated the home, provided food items and, most importantly, paid the school fees of some of our children. Their generosity has brought relief, comfort and renewed hope to everyone in this home,” she said.
Light noted that the intervention would restore dignity to the facility, provide a safer and more conducive environment for the children, and significantly enhance their quality of life. She also offered prayers for the continued growth and success of the Bank, commending the institution for its commitment to making a meaningful difference in people’s lives.
Ranked among the best banks in Nigeria, Fidelity Bank Plc is a full-fledged Commercial Deposit Money Bank serving over 10 million customers through digital banking channels, its 255 business offices in Nigeria and United Kingdom subsidiary, FidBank UK Limited.
The Bank is a recipient of multiple local and international awards, including the 2025 Development Bank of Nigeria (DBN) Innovation Award for MSME support; Best Retail and SME Bank Award from Independent Newspapers; Best Bank for Export & Trade Finance and Most Innovative Bank of the Year at the 2025 BusinessDay Banks and Financial Institutions (BAFI) Awards; and Nigeria’s Best Private Bank at the 2025 Euromoney Awards.
The Bank also received the inaugural Most Improved Commercial Bank of the Year award by Nairametrics, the SME Bank of the Year award by NewsDirect, and the Straight-Through Processing (STP) Excellence Award by Citi Group, in addition to recognition by Global Brands Magazine for Excellence in Community Empowerment.
