A viral video that surfaced has shown a Kenya Airways agent delaying a Nigerian passenger at Nairobi’s Jomo Kenyatta International Airport following an altercation.
The agent, in the footage, is heard telling the passenger, “Call your president,” as tensions rise during the confrontation. The incident has sparked outrage among Nigerians, with many calling for accountability from the airline.
Tunde Moshood, the Special Advsier on Media and Communications to the Minister of Aviation and Aerospace Development, posted the video early Monday morning.
“Our attention has been drawn to several cases of inhuman treatments of Nigerian passengers in Nairobi by @KenyaAirways. A case of Ms. Omisore G. who flew from Manchester to Lagos, connecting-Man-CDG-NBO-LOS, only to be denied boarding in Nairobi on the 2nd leg of same ticket,” he said.
In the video, the airline employee is heard telling the Nigerian passenger that she will not be allowed to fly Kenya Airways again, and when the passenger said she was on the phone with Nigeria’s finance minister, the agent said she could call the Nigerian president if she liked.
“You will not fly on the Kenya Airways. You will never enter our airline again; call your president, call the Nigerian president,” the airline agent said.
“We are not going to give you anything. You are not going to fly on our airways again.”
Meanwhile, the Nigerian passenger complained about a 17-hour delay, lamenting that she needed a sanitary towel.
“I need a sanitary towel. You will give me food tonight,” she said.
